Refund and Returns Policy

We at Blogger99 are committed to providing high-quality digital products to our customers. If you encounter any issues with your purchased WordPress theme or plugin, we offer a straightforward return and replacement policy to ensure your satisfaction.

Eligibility for Returns:

You are eligible for a return or replacement under the following circumstances:

    1. Non-Functionality: If the purchased theme or plugin does not perform its intended functions as described.
    2. Defective File: In case the digital file is corrupted or incomplete, preventing proper installation or use.
    3. Incompatibility: If the theme or plugin is incompatible with your WordPress setup despite meeting the specified requirements.

Refund Process:

    1. Contact Support: Please reach out to our customer support team within 3 days of your purchase to initiate the return process. Provide detailed information about the issue you’re experiencing.
    2. Evaluation: Our support team will assess your request and may require additional information to troubleshoot the problem effectively.
    3. Resolution: Depending on the nature of the issue, we will either provide a replacement file or initiate a refund for your purchase.
    4. Refund Timeframe: Refunds will be processed within 7 days of approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.

Exclusions:

    1. Change of Mind: We do not offer returns or refunds for purchases made due to a change of mind. Please ensure that you review product descriptions, demos, and compatibility requirements before making a purchase.
    2. Third-party Modifications: Returns or replacements will not be provided if the product has been modified or altered by third-party developers or services.

Contact Us:

If you have any questions or need assistance regarding our return policy, please don’t hesitate to contact our customer support team at support@blogger99.com

Blogger99 reserves the right to amend this return policy at any time without prior notice.